Terms & Conditions

Last updated: November 10, 2026

1. Overview

Xrivalfitness.com is operated by X-Rival Fitness (“we”, “us”, “our”). These Terms of Service govern your use of this website and any purchase you make from us. By using the website or placing an order, you agree to these terms and to the policies they refer to: our Cancellation, Return & Store Credit Policy, Shipping Policy, Warranty and Privacy Policy. If you do not agree, please do not use the website.

These terms apply to everyone who uses the website, including browsers, customers and anyone who submits content. Our store runs on Shopify Inc., which provides the e-commerce platform we use to sell to you.

2. Eligibility

You must have reached the age of majority in your province or territory to place an order, or have the consent of a parent or guardian. We sell to customers with a delivery address in Canada.

3. Products and information

We try to show products, colours, dimensions and specifications accurately. Photos may include optional attachments or accessories that are sold separately. Screen colours vary, and manufacturers sometimes change specifications without notice. If a detail matters to your purchase, please contact us before ordering.

We may limit sales of any product to any person, household or region, and we may discontinue products at any time.

4. Prices, promotions and errors

Prices are in Canadian dollars and do not include taxes or shipping unless stated. Prices, promotions and availability can change without notice. Promotions are subject to their stated terms and can end at any time.

The website may sometimes contain errors in descriptions, prices, promotions, shipping costs, transit times or availability. We may correct errors at any time. If a product is listed at an incorrect price or with incorrect information, we may cancel the order and refund the full amount you paid, even after the order has been confirmed. We will tell you if this happens.

5. Orders and payment

Your order is an offer to buy. We accept it when we ship the products or send you a shipping confirmation. We may refuse or cancel any order, or limit quantities per person, household, account, payment card or address, for example if a product is unavailable, payment is not approved, or we suspect fraud or resale. If we cancel an order, we refund any amount you paid in full.

You must provide accurate and complete billing, contact and delivery information. Payment is processed securely by our payment providers, and card details are encrypted. You confirm that you are authorized to use the payment method you provide.

6. Shipping, cancellations, returns and warranty

Delivery, cancellations, returns, store credit and warranty coverage are governed by our Shipping Policy, Cancellation, Return & Store Credit Policy and Warranty. These form part of these terms. In particular, approved change-of-mind returns are issued as store credit only, and fees apply as set out in those policies.

7. Safe use of equipment

Strength and fitness equipment can cause serious injury or property damage if it is assembled, installed or used incorrectly. You are responsible for how the equipment is used. By buying from us, you agree to:

read and follow the manufacturer's assembly, installation, use and maintenance instructions, and have equipment installed by a qualified person if you are not able to do it safely
anchor or wall-mount equipment where the instructions require it, only into a surface able to support the load
stay within the maximum load and user weight ratings
inspect the equipment before each use and stop using it if any part is damaged, worn or loose
use safety features such as spotter arms, safety straps and collars, and train with a spotter when appropriate
keep children and pets away from the equipment, and supervise anyone who is not familiar with it
consult a physician before starting a new exercise program, and stop exercising if you feel pain, dizziness or shortness of breath

Information on this website, including product descriptions and articles, is general information and not medical or professional training advice.

8. Your account

If you create an account, keep your login details private. You are responsible for activity under your account. We may suspend or close accounts used for fraud, abuse or breach of these terms.

9. Prohibited uses

You may not use the website or its content:

for any unlawful purpose, or to encourage others to act unlawfully
to infringe our or anyone else's intellectual property or privacy rights
to harass, abuse, defame or discriminate against anyone
to submit false or misleading information, including false reviews
to upload viruses or other harmful code, or to interfere with the website or its security
to collect other people's personal information, or for spam, phishing or scraping

We may suspend or end your access if you break these rules.

10. Website content and submissions

All content on this website, including text, photos, videos, logos and design, belongs to us or our licensors. You may not copy, reproduce, sell or use it for commercial purposes without our written permission.

If you send us reviews, comments or other content, it must be truthful and lawful and must not infringe anyone's rights. You allow us to use, edit, publish and display it in connection with our store, without payment. We may remove any content at our discretion.

11. Third-party tools and links

The website may include third-party tools or links to websites we do not control. They are provided “as is”, and we are not responsible for their content, products or practices. Please review their terms before using them.

12. Personal information

Our Privacy Policy explains how we collect and use personal information.

13. Disclaimer

Except as stated in our Warranty and as required by law, the website and its content are provided “as is” and “as available”. We do not guarantee that the website will be uninterrupted, secure or error-free.

14. Limitation of liability

To the extent permitted by law, X-Rival Fitness and its owners, employees, suppliers and service providers are not liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, revenue or data, arising from your use of the website or the products. To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order.

Nothing in these terms limits any rights you have under the consumer protection laws of your province or territory that cannot be waived or limited by contract.

15. Indemnity

You agree to indemnify and hold harmless X-Rival Fitness and its owners, employees and service providers from claims, including reasonable legal fees, arising from your breach of these terms, your breach of any law, or your misuse of the website or the products.

16. Severability and waiver

If any part of these terms is found to be invalid or unenforceable, the rest of the terms still apply. Our failure to enforce any part of these terms is not a waiver of our right to do so later.

17. Termination

We may suspend or end your access to the website at any time if we believe you have broken these terms. Obligations that arose before termination continue afterwards, including any amounts you owe.

18. Entire agreement

These terms, together with the policies they refer to, are the entire agreement between you and us about your use of the website and your purchases. They replace any earlier agreements or communications on the same subject.

19. Governing law

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. You and we agree to the jurisdiction of the courts of Alberta, except where the consumer protection laws of your province or territory give you the right to bring a claim where you live.

20. Changes to these terms

We may update these terms by posting a new version on this page. The version in effect when you place an order applies to that order.

21. Contact us

X-Rival Fitness
Unit 10, 11133 40 St SE, Calgary, AB T2C 2Z4, Canada
Email: info@xrivalfitness.com
Phone: 368-999-8885