Shipping policy

Online Order Processing

Your order will begin processing as soon as it is placed. Normally it takes 3-5 business days. During sale events, the period may take longer. Once it’s shipped, you will receive an email notification.

Online Order Shipping Carrier & Cost

To provide the best service and make sure products arrive safely and efficiently, we work with prominent shipping carriers and offer reasonable shipping costs. Shipping rates vary based on product selection, packaging size and method, and shipping distance.

Set-Up Options

If you require assistance with setup or have specific arrangements in mind, please contact us at (403) 357-6882 or include a note with your order. A representative will be in touch to assist with your setup preferences.

Final Sale

Every final sale purchase (50% off or more) made through X-Rival Fitness is final. We do not offer exchanges or returns for final sale items purchased through our website.

Thank you for choosing X-Rival Fitness for your fitness needs. If you have questions or require further assistance, please contact us. We are here to help make your experience smooth and enjoyable.