Shipping policy

Online Order Processing

Your order will begin processing as soon as it is placed. Normally it takes 3-5 business days. During sale events, the period may take longer. Once it’s shipped, you will receive an email notification.

Online Order Shipping Carrier & Cost

We ship across all Canadian provinces and territories. All rates are in Canadian dollars and are based on the order subtotal at checkout: orders below $1,000: $100 shipping; orders from $1,000 to $1,999.99: $150 shipping; orders of $2,000 or more: free shipping. We work with shipping carriers to deliver your equipment safely.

Set-Up Options

If you require assistance with setup or have specific arrangements in mind, please contact us at (403) 357-6882 or include a note with your order. A representative will be in touch to assist with your setup preferences.

Final Sale

Every final sale purchase (50% off or more) made through X-Rival Fitness is final. We do not offer exchanges or returns for final sale items purchased through our website.

Thank you for choosing X-Rival Fitness for your fitness needs. If you have questions or require further assistance, please contact us. We are here to help make your experience smooth and enjoyable.