Shipping and Delivery

In-Store Pickup (Canada Only)

No shipping fees apply when you choose to pick up your order at any of our corporately owned Xrival Fitness locations in Canada. We want to make the process as convenient as possible for you.

Order Processing

Your order will begin processing as soon as it is placed. Once it’s ready for collection, you will receive an email notification along with the necessary paperwork. Please note that payment processing will only occur upon pickup to ensure your protection.

Payment at Pickup

Upon arriving at the store for pickup, you will be prompted to complete your payment. Your items will be held for pickup for a period of 7 days from the date your order is ready.

Set-Up Options

If you require assistance with setup or have specific arrangements in mind, please feel free to contact us at (403) 357-6882 or include a note with your order. A representative will be in touch to assist you with your setup preferences.

Final Sale

It’s important to note that every purchase made through Xrival Fitness is considered final. We do not offer refunds or exchanges for items purchased through our website or in-store.

Thank you for choosing Xrival Fitness for your fitness needs. If you have any questions or require further assistance, please don’t hesitate to reach out to us. We are here to ensure your experience is smooth and enjoyable.